Looking to expand your team?Back to news
DebtCol have recently teamed up with Nova Collection Teams to introduce outsourced collection agents and teams to debt collection agencies across Australia.
As you would be aware finding the right talent for your team can be a daunting task, once you have gone through the process of finding the right candidate, you need to onboard the new team member, train them on your collection system and introduce your collection procedures. By the time this occurs months can pass before you begin to see a return on your investment.
With Nova Collection Teams, you can extend your team in a very short time frame for a fraction of the cost. Whether you need a single member or a team of collectors for a fixed period or an ongoing situation, the team at Nova can provide what you are looking for. The talent pool available through Nova include experienced collectors that are well trained on the DebtCol system and ready to hit the ground running. Based in the Philippines, the staff at Nova have exceptional language skills and have worked in the Australian collection market for an extended period of time and are well versed in all aspects of collection within Australia including the ACCC guidelines for collections.
On average the cost of adding an outsourced team member from Nova Collection Teams to your team can save you up to 70% of the costs normally associated with adding a team member.
With the industry gaining momentum after the last two years of the pandemic, it could be time to look at extending your services and teams to continue to provide the exceptional service that you are know for.
If you are interested in finding out more about Nova Collection Teams please contact Nova Collection Teams on 1300 100 687 or firstname.lastname@example.org.
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